About

 
 

We Don't Keep Pace. We Set the Pace.

We started with a simple idea—to deliver a higher standard of customer service. 十博客户端下载提供设施服务的方式在过去30年里随着技术和十博客户端下载客户的需求发生了变化. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship 员工一起工作,通过做客户需要做的事情来建立与客户的长期关系.

 
 

A Leap of Faith

In 1988, Dave Pasek was living in Morgan Hill, 加州和他的妻子凯西以及他们一岁的女儿. 他一生中大部分时间都在服务行业工作,但有一天他突然意识到,一个设施维修供应商能够也应该满足客户的整体需求, not simply perform a necessary service. 戴夫和凯西一起冒险,一头扎进了设施维护供应商的行列.

The two of them risked everything on this new idea, 除了现有的抵押贷款,他还利用个人贷款在圣何塞市中心购置了办公空间, refusing to accept the possibility of failure. San Jose was an exciting place to be in the late 1980s, 从一个农业社区转变为世界公认的创新中心. Dave canvassed nearby business parks and office buildings, knocking on doors, cold calling potential customers, 而Kathy负责人力资源和起草商业计划书. 戴夫和凯西第一年没有支付自己的工资,把每一分钱都投入到生意中. 这家初出茅庐的公司(名为“服务绩效公司”)成长起来,并经历了经济周期的好坏, 即使是在它的一个主要客户破产的情况下.

随着公司的发展,Dave意识到公司需要多样化. Dave changed the company’s name to Flagship 并带领公司完成了几次关键的合并,实现了地域和服务的扩张.

Thirty years later and Flagship 设施服务已经发展成为Dave的愿景:一个提供整体服务的十博官方版下载组织, high quality, 十博官方版下载服务遍布全国. Dave still lives in Morgan Hill and serves as Flagship’s company’s CEO, actively involved in every important decision, still excited by the opportunity to be of service.

 
 

Faces of Flagship Leaders

十博客户端下载的前线英雄每天都在不遗余力地帮助他人,维护设施的安全. 看看人们对十博客户端下载团队成员的评价.

 
 
Jessica M.

Jessica M.

Team Leader

“他们说团队合作让梦想成真,她是十博客户端下载如此成功的一个重要原因。”.

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Patrick J.

Patrick J.

Edkey Eastmark

“在客户需要他处于最佳状态的那一天,他没有让人失望. Instead, he went the extra mile”.

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Lola B.

Lola B.

Janitor

“Lola is an amazing worker and an even more amazing person! 她对任何事情都做好了准备,当她来的时候,十博客户端下载可以指望她...

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Laura P.

Laura P.

Front of House

"Laura is hardworking, reliable and organized. Her morale is high, and it sets the tone within our café,"

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Our Values

十博客户端下载的价值观指引着十博客户端下载的行为方式,并强化了独特的文化 Flagship the quality organization it is today. We don’t have values because we are successful – we are successful because of our values.

 

Client Testimonials

“ Your supervisor & 在最近的水灾紧急情况下,日工在维护安全和清洁的环境方面表现出杰出的奉献精神. 他们的行动迅速遏制和清理了十博客户端下载引人注目的GMP区域. ”

Facility Manager, Bio-Pharmaceutical Company

Client Stories
 
 

Flagship Core Values in Motion

倾听十博客户端下载的员工讲述他们所珍视的价值观,以及这些价值观如何影响他们的日常工作.

 

Look at How Far We've Come

1988

Flagship 作为一家个人初创公司,致力于为快速增长的硅谷公司提供高质量的商业清洁服务.

1994

Flagship begins servicing 10,000 SF for Mosaic; within a few years it changed its name to Netscape, and our square footage had grown to 1 million SF. In subsequent years, 十博客户端下载与硅谷许多最热门的初创公司合作过, include Facebook, Twitter, and Uber.

Flagship begins servicing the Children’s Discovery Museum with both cleaning services and charitable contributions; the relationship continues to this day.

Flagship 在南加州开设办事处,以支持其不断增长的商业客户,并扩大其服务地域.

1996

1998

Flagship Aviation begins providing services at SJC, SAN, and LAX.

Flagship acquires Midwest Airport Services, Inc. 并在达拉斯设立办事处,为美国航空公司在达拉斯机场的设施提供服务. This merger also enables Flagship 开始为众多市政当局提供全面服务, State DOTs, and commercial customers.

1999

Flagship 在凤凰城开设办事处,为美国航空公司提供清洁服务, Arizona State University and other large regional customers.

2003

Flagship begins providing services to Boston Scientific, 牢固建立其为洁净室和GMP环境提供专业服务的能力.

In response to requests from many of its customers, Flagship joins up with Team Services, a Licensed General Contractor, 开始提供设施技术和其他设施维修服务.

2006

2008

Flagship 更名为服务绩效公司,以更好地反映其服务提供的多样性.

2010

Flagship 进一步拓展高等教育市场,在斯坦福大学医学院和佩珀代因工作.

Flagship 通过赢得奥兰多机场清洁工的合同扩展到佛罗里达.

Flagship wins Facebook Culinary account, 该公司将业务扩展到纽约和全国其他地区.

2014

2015

Flagship 扩展到佛罗里达州,在奥兰多和坦帕开设办事处,为这些城市的机场提供服务.

Flagship 扩大旧金山的业务范围,为该市的高科技公司提供服务, including Twitter, Uber, Dropbox, etc.

Flagship opens Tampa office to service Tampa International Airport.

Flagship 建立全国性的支持网络,为优步等主要高科技公司提供捆绑服务.

Flagship serviced airports achieve 3 of the top 6 spots in the J.D. Power Airport Satisfaction Study.

2016

2017

Flagship serviced airports win J.D. Power Awards in two major categories.

Flagship 扩大填补全国汽车客户IFM/IFS服务合同.

Flagship implemented sustainable solutions with clients, 包括一个99%的减少浪费项目和一个创造性的节水项目,以帮助客户的环保倡议.

2018

Flagship 将航空服务扩展到HIA和GSO,并增加其在东海岸的服务足迹.

Flagship 获得“残疾就业意识庆祝会”认可,以雇用残疾人士.

2019

 

Flagship by the Numbers

 
 
1800
6000
 
 
213
21
96